The next big leap in India’s e-governance

 Amid unpredictable business environments, the Government of India’s

Mission e-Governance, coupled with Digital India, has undergone a

paradigm shift; there is new thinking on how it engages with its

citizens, inter-state & inter-governmental functions. India has put

its delivery of healthcare, e-Education, agricultural support, financial

services and other economic and social obligations on mission-mode.

Hitachi plays a vital role in this relentless push for India’s

digitally enabled e-Governance mission. A global leader in Social

Innovation Business solution, Hitachi’s initiatives are constantly

creating three value propositions by improving citizen’s social,

environmental and economic values. For Hitachi, they converge into

‘Powering Good’, a society that effectively bridges the need gap between

itself and the government."Digital transformation from the top has been helping streamline

government operations, optimize costs and create transparency for

end-users and citizens. Hitachi has been a key enabler in providing

solutions for the delivery of these services through its revolutionary

innovative and globally accredited OT x IT solutions and data analytics,

thereby improving the people's Quality of Life," says Mr Bharat

Kaushal, Managing Director, Hitachi India.Citizen’s Charter: The Journey TogetherOver the years, numerous initiatives have been undertaken by India to

promote e-Governance holistically and improve the dissemination of

public services to its citizens. People, process, technology, and

resources have been its key pillars.

Hitachi is combining for the government, data, technology and

governance as a force to accelerate social change and address the

criticality of harnessing the data generated through various e-

Governance initiatives to optimize decision making. Among the most

recent and notable of Hitachi’s transformational works are KV Shaala

Darpan - an educational e-Governance platform for Kendriya Vidyalayas

and pan-India remote education system developed for the Ministry of

Human Resource Development; police modernisation programme in Bihar

under the homeland security solution.Network rehauling of a state electricity board and creating a

data-centric environment through World Bank funding for the Ministry of

Agriculture -- notably completed during the COVID lockdown.Innovation continues to be the bedrock of development and the

hallmark of all joint initiatives that Hitachi has undertaken with the

government integrating ‘Connected Citizen’ solutions; thus, reinforcing

social Innovation for larger societal good.In EducationThe government’s National Policy on Education 2020 charts India on

the course for modern, futuristic and visionary learning system. It is

technology-based and inculcates scientific temper.

To complement this mission, Hitachi’s robust e-Governance platform

for e-Education promotes participation by stakeholders like parents and

brings in uniformity and standardization of implementation of policies,

processes and programs across the multitude of branches of institution.

The platform also takes care of the time-consuming aspects of education,

leaving the School Management and the academic staff to concentrate on

what they do best- Imparting Education!Additionally, Hitachi MGRM Net has developed KV Shaala Darpan, an

e-Governance platform for all Kendriya Vidyalayas. The platform

leverages Information & Communication Technology to enhance the

academic delivery system in all schools under the Kendriya Vidyalaya

Sanghathan.That apart, Hitachi Systems Micro Clinic supplied and implemented

Smart Digital Boards to 109 colleges spread across India. The project

aims at improving the quality of engineering education in existing

institutions with special consideration for low-income states and

special category states.In Homeland SecurityMobile-based emergency services and disaster management are the key

areas of focus in e- Governance, which also involves police

modernisation.

Hitachi Systems Micro Clinic partnered with the government on the

entire digitalisation of police stations in Bihar. This has helped

citizens to easily lodge a complaint online, availability of relevant

and timely information for police, assisted in the investigation of

crime and in tracking and detection of criminals. Going forward, it aims

to encourage inter-state police communication by facilitating easy

recording, retrieval, analysis and sharing of the pile of information.In Public UtilitiesHitachi has been integral to many government initiatives on public

utilities that have enhanced citizen service. More recently, Hitachi

collaborated with a leading power trading, generation, transmission, and

distribution organization, in Gujarat to transform the networking

infrastructure for its 800 locations. Hitachi Systems Micro Clinic

helped refresh the network hardware at all connected 805 locations with

enhanced, feature-rich, design-centric cutting-edge data centre

architecture to ensure that revenue leakage is identified, and people

get electricity at an affordable cost through improved efficiency.In Farmland

e-Kranti: A national e-Governance plan 2.0 is now in action to

modernize agricultural operations of the country. Hitachi has helped

build infrastructure for disaster recovery data center with a robust,

future-ready physical as well as information security architecture. The

project involves supply, installation and setting up of the necessary

basic ICT and physical infrastructure - all of which and more Hitachi

Systems Micro Clinic’s solutions have provided. The success of digital transformation in Indian agriculture heavily

relies on dissemination of information and inputs to the last mile i.e.

farmers. Hitachi MGRM Net is partnering with the government, public and

private sector in delivering end-to-end farmer-centric solutions

including

educating farmer groups on the latest technologies in farming,

agriculture extension, remote help for issues, promotion of agriculture

as an enterprise, required knowledge sharing and training.

The Way Forward

Hitachi’s innovative technology, globally bench mark practices, and a

strong partnership have ignited a social revolution in India. It is

building a strong, efficient and effective e-Governance environment that

enables all stakeholders, primarily citizens. It is a leap that is

critical to the nation’s emergence as a global production and economic

powerhouse.