New features in demand for collaboration technology

Prior to the COVID-19 pandemic, team collaboration apps were present but not at the center of daily workflow and communications. Now, remote workforces are seeking more maturity from features such as video conferencing, workflow integration, AI and security to safely keep them connected and to improve productivity while the work-from-home norm continues to be standard."The concept of collaboration is going to become more and more expansive. As a result, vendors are going to keep layering on more capabilities, " according to Jon Arnold, principal of J Arnold & Associates.Organizations should be on the lookout for how the vendors plan to improve the most desired capabilities.Team collaboration providers have their work cut out for them with the physical office slowly becoming a relic. With many enterprise employees deprived of a sense of community and socialization during the global pandemic, these tools have a unique opportunity to create new ways for employees to create a community.Here's how the markets break down on developing new collaborative capabilities.