Customers claim travel company owes thousands in unpaid refunds after cancellations and poor service
Some have been left up to £1,000 out of pocket for months
Sarah Thomas and her family missed five days of their holiday and she is yet to receive any compensation. 'We haven’t had an apology or anything from them. Not even a phone call,' she said
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Sarah Thomas and her family missed five days of their holiday and she is yet to receive any compensation. 'We haven’t had an apology or anything from them. Not even a phone call,' she said
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