Leaked documents show just how fast employees are leaving Amazon

Two thirds of new hires in 2021 didn’t last 90 days. | Illustration by Alex Castro / The Verge

Last year, only a third of Amazon’s new hires stayed with the company for more than 90 days before quitting, being fired, or getting laid off, according to leaked documents obtained by Engadget. The report is the latest indication that Amazon is having serious issues retaining employees, and it reveals the company’s estimate that its attrition rate costs it almost $8 billion a year across its global consumer field operations team.

The report, which is based off internal research papers, slide decks, and spreadsheets from Amazon, claims that workers are twice as likely to leave by choice, rather than because they were laid off or fired. It also says that the issue is widespread throughout the company, not just with warehouse workers; from...

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