Google kills Pixel Pass without ever upgrading subscriber’s phones

Photo by Amelia Holowaty Krales / The Verge

In October 2021, Google launched a new Pixel Pass subscription program alongside the Pixel 6 series of phones that promised three things for one monthly payment ($45 for a Pixel 6 or $55 for a 6 Pro): “Google’s best mobile services, device protection, and regular device upgrades.”

However, on Tuesday, Google emailed Pixel Pass customers to say: “We are writing to you to inform you that starting today, we are no longer offering new Pixel Pass subscriptions or renewals.”

They’re not losing out on special paid-for privileges (the fee covered the cost of the phone and a discounted rate for the bundled services over its two-year timeframe). Still, disappointed customers in the Google Pixel subreddit mention things like losing a...

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