A Bank of America outage showed customers blanked-out account balances

Image: Cath Virginia / The Verge; Getty Images

First, it was Spotify, then Verizon, then PlayStation, and now it’s apparently Bank of America’s turn to have an outage this week. Some customers reported problems accessing their bank accounts on Wednesday, with the balances showing $0 or “—-” instead of what should be there.

“Some mobile and online banking clients experienced an issue accessing their accounts and balance information earlier today,” writes Bank of America media relations executive Matt Card in an email to The Verge. “These technology issues have been fully resolved. We apologize for any inconvenience.”

Reports spiked just before 1PM ET on Downdetector, with posts across X and Reddit from people reporting that their account balances don’t show anything (some mentioned...

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