Developing Future-Ready Skills With Peer Coaching

The forces of disruption reshaping the future of work moved at a faster pace than ever during the past year. With the pandemic making it unsafe for many people to work in person, companies around the globe turned to remote work and accelerated the use of automation technologies such as AI and robotics. COVID-19 brought about a reallocation shock, which economists at the University of Chicago estimate has caused three new hires for every 10 layoffs. They also predict that 32% to 42% of COVID-19-related layoffs will be permanent.To avoid mass long-term unemployment, we must prioritize and pour efforts into preparing workers for the jobs of the future. Increasingly, these are the kinds of jobs that focus on uniquely human skills that current technologies cannot simulate — things like empathy, problem-solving, collaboration, and communication. Increasing such skills not only helps workers but also has real business implications: Human skills make companies stronger.